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Cancellations & Returns

Return Policy

Returnable items must meet all of the following criteria:

  • RMA approval number issued by Bodyguard Products, LLC
  • New & Unused condition; Never installed
  • Undamaged and still in original packaging with pallet, Ready for resale

          (For returns due to damage, please reference Freight Damage Claim Form)

Returns must be requested via our website form below.

Items that are considered Non-Returnable:

  • All items that were made for vehicles older than 2 generation models back.
  • All Traditional Series product including pipe steps. (front bumpers, rear bumpers, steps)
  • Any product that requires special modifications to any portion of the bumper, such as custom orders that require wider fenders or orders made to fit trucks with body lifts.
  • Any item that was ordered with custom powder coat option such as but not limited to: a bare metal bumper with powder coated options, or a texture black bumper with gloss black options.
  • Display stands, prototype bumpers used for R&D or test fits, and items that were ordered incorrectly are not returnable and are non-refundable per our discretion.
  • Items such as apparel, lights, winches, etc. are not returnable and are non-refundable.

A fee of $50 or 20% (whichever is greater) applies to ALL returns. All returned items must have an RMA approval number, be in new/unused condition, in undamaged packaging materials and ready for resale. Bodyguard is not responsible for re-packaging or shipping costs associated with items to be returned. All shipping costs are the customers responsibility. If returned items are damaged, the customer is responsible for any and all repair costs associated.

*COD SHIPMENTS/RETURNS WILL NOT BE ACCEPTED AND WILL BE RETURNED TO SENDER*

If approved for return and item meets all requirements, Bodyguard will issue your refund within 30 days of the delivery of the item back to Bodyguard. Bodyguard reserves the right to refuse a return on any item and makes the final decision on all returns and refunds.

       All sales, regardless of the item, are final after 30 days from ship date.

Cancellation Policy

All cancellations are subject to a restock/cancellation fee of $50 or 20% of the purchase price, whichever is greater. Bodyguard reserves the right to refuse cancellation on any item and makes the final decision on all cancellations and refunds.

Production/Lead times vary and for that reason, no cancellations will be accepted after 5 days from the original order date for any of the following items:

  • Any item that ordered for vehicles older than 2 generation models back.
  • Any Traditional Series product including pipe steps. (front bumpers, rear bumpers, steps)
  • Any product that requires special modifications to any portion of the bumper, such as custom orders that require wider fenders or orders made to fit trucks with body lifts.
  • Any item that was ordered with custom powder coat option such as but not limited to: a bare metal bumper with powder coated options, or a texture black bumper with gloss black options.
  • Items such as apparel, lights, winches, etc. may not be cancelled and a refund will not be issued.
  • Any item that has already been processed for shipping or has been shipped (Refer to Return Policy)

       Cancellations must be requested via our website form below.

If you requested to cancel an order that has already been shipped or has been scheduled for shipment, please refer to our Returns Policy.

Refunds

If approved for return or cancellation, Bodyguard will issue your money back within 30 days. Bodyguard reserves the right to refuse a return on any item.

Refer to Terms & Conditions for additional information and policies.

 

Request Form